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Website Strategy, Maxxim

Website Strategy

How to read this document

This is the strategic blueprint for the refresh of maxxim.ai, produced in the Design phase against Master Briefing v2.1, the Gate 1 decisions in Discover Addendum, and the 1 July refresh that folded in the 29 June product mechanics and the live Jewell partner site. It defines what the site must achieve, how it is structured, who travels through it and how, what each priority page must do, and how visitors convert. It is not a wireframe or a visual design, and it is not finished copy. It is the structure the Deploy-phase build and copy teams work from. It sits alongside Brand Strategy, Copy Deck, Customer Profile, and Offer Worksheet, and hands forward to Website Brief in Deploy.

The site already exists, and since the 27 June version we now know exactly what it is built on. maxxim.ai is a live Astro site hosted on Cloudflare Pages, the same delivery stack every Maxxim client site ships on. The live pages are Home, How it works, For Partners, About, Work, Start, Contact, Privacy, and Terms. This strategy does not start from a blank canvas. It does two things at once: it sets the strategic direction for the refreshed site, and it carries the four required fixes from the live-site audit (Master Briefing Section 16) into the information architecture and the content plan so they are corrected by design rather than as an afterthought.

Two framing decisions from Gate 1 govern everything here. First, the partner is the primary front door now, so the site needs a strong, unambiguous For Partners path, with Jewell as the first and live exemplar partner, while the site still has to serve the universal end-client audience the partner commercialises. Second, the self-serve portal is the north star, a roadmap item, not a current page. It is named on the site as a direction of travel, never built or linked as if it exists.

Three guardrails are absolute throughout. The business is Jewell, never "Joule", in any live-copy recommendation. Ownership is Clent and Raef only, and Paul Clancy is a Client Partner, never a co-founder. And all partner economics stay unquoted and illustrative. Proof respects clearance: Pottsville Acupuncture is the only public Maxxim case study. The live Jewell partner site is a valuable reference and pattern for how the seam is articulated, but Jewell's own named results stay under Jewell's banner and are never re-used as Maxxim's public proof. BTC, OTR Earthmover, Hidrive, and Jewell Tyres are not to be published as Maxxim proof.

The seam the site has to make legible

The whole business is one split, and the site's first job is to make it obvious in seconds. AI runs the repeatable 80 percent at machine speed. A human partner owns the 20 percent clients actually pay for: trust, taste, judgement, and the relationship. As of the 1 July refresh this is no longer a model on paper. The live Jewell partner runs the entire model in market, which gives the site a concrete pattern to point at and a fact to end on rather than a promise. The engine is now nameable too: Max does the words in Claude Cowork, Sal does the pixels in the Design Studio, Pip runs the Social Studio. These specialists let the site show the engine instead of asserting it, and they always stay subordinate to the accountable human, who is the partner.

The seam the site must make legible in seconds, and where each side of it surfaces across the pages. The human is always the hero; the machine is always the volume. Framing drawn from the trust-taste-judgement thesis (Nate B. Jones). Jewell is the live proof of the split, cited as a reference and pattern, not re-used as Maxxim's own named proof.

  HUMAN 20%  (the partner owns this)     MACHINE 80%  (Maxxim runs this)
  ----------------------------------     ----------------------------------
  Trust, taste, judgement                Volume at machine speed
  The Discover phase (always human)       Design and Deploy at scale
  The client relationship                Max words, Sal pixels, Pip social
  Sets the standard the machine meets    Meets it, human-checked at each gate
  A named partner owns the number        The engine behind the partner

  SURFACES ON:  About, For Partners       SURFACES ON:  How it works, Work
  the named human, the ownership line     Max/Sal/Pip, the Studios, the gates

  "The engine behind the partner, not the name on the door."

Section 16 fix tracker (carried into the IA and content plan)

The four required fixes from the live-site audit are mapped to the page where each is corrected and to the section of this strategy that carries it. None is a standalone task-list item: each is built into the page brief and content requirement so the refreshed site is correct by construction.

FixPriorityPageWhat the refresh doesCarried in
FIX 2: global "Joule Projects" corruption HIGH Global (Home, How it works, About x2, For Partners) Global find and replace so the method owner reads Jewell everywhere. No instance of "Joule" survives the refresh in any live copy. Treated as the first action because it touches every page and undermines trust if missed. Content Requirements; every page brief
FIX 1: Paul Clancy listed as Co-founder HIGH About Reframe Paul Clancy as Client Partner / business development, never co-founder. Ownership on the About page is stated as Clent and Raef only, two owners, no board. If his attribution cannot be confirmed in time, remove him until it is. Page Brief: About
FIX 4: add Pottsville to Work HIGH Work Add Pottsville Acupuncture as the first and only public case study: a full 3D run, a launched site the client owns outright, hosted on the same Astro and Cloudflare Pages stack. Do not add BTC, OTR, Hidrive, or Jewell Tyres. Other runs are referenced only as an unnamed multi-year track record. Page Brief: Work; Content Requirements
FIX 3: bespoke partner framing on For Partners MED For Partners Replace the undefined bespoke framing with the defined two-door model: license to deliver, or refer for an optional finder's fee. Economics are described in structure only and kept unquoted. Page Brief: For Partners

1. Website Objectives

Five objectives, each tied to a business goal from the operating model and the offer, each with a way to know whether it is met. The site is a conversion system with two front doors at very different commitment levels: a high-consideration partner enquiry, and a low-risk end-client entry product.

ObjectiveBusiness goal linkSuccess metric
1. Make the partner the primary front door. Convert trusted operators into a partner enquiry, leading toward the founding cohort and the two-door model. Partner-led delivery is the near-term go-to-market and proves the method and pilot economics first (Gate 1 Decision 2; founding cohort of 5 to 8, July to September 2026). Partner enquiries submitted per month; share of enquiries that reach a partner discovery conversation; founding-cohort places filled.
2. Drive the end-client entry product. Give partners and direct visitors a clean way to book the $4,950 Growth Diagnostic as the universal first step. The Growth Diagnostic is the recommended universal front-door step and the only fully settled price, generating the repeatable first sale that produces pilot data (Gate 1 Decision 3; Offer Worksheet Section 7). Growth Diagnostic enquiries and bookings; assisted conversions where a partner uses the page to close a client.
3. Close the trust gap with cleared proof and a showable engine. Make the case that AI can hit a standard a partner will put their name on, using Pottsville, the gated method, and the named specialists. The single objection under every persona on both layers is the trust gap; the highest-value brand action is closing the cleared-proof gap (Brand Strategy Section 8; Customer Profile). Visits to and engagement with the Work and How it works pages; scroll depth on the proof block and the Max/Sal/Pip block; proof pages in the path of converting sessions.
4. Make the community a reason to join. Present the partner community as the human moat, not a feature, so partners stay for the table as much as the tool. The community is the durable advantage in an age where AI commoditises the first 80 percent (Discover Summary, the human moat; Brand Strategy Pillar 3). Engagement with the community section of For Partners; community framing cited in partner enquiry messages; showcase sign-ups.
5. Be correct and credible. Carry the four Section 16 fixes so the live site stops contradicting the brand truth (Jewell not Joule, Clent and Raef only, Pottsville as proof, the two-door model). A young brand with thin public proof cannot afford factual or naming errors; correctness is a precondition for trust (Master Briefing Section 16; Brand Strategy Section 8). Zero instances of "Joule" or "co-founder Paul Clancy" post-refresh; Pottsville live on Work; two-door model live on For Partners.

2. Sitemap / Information Architecture

The refresh keeps the existing page set, which is sound, and re-roles it around the partner-first front door. The mental model the navigation must match is the primary visitor's: a trusted operator deciding whether to put their name on this engine. So the primary navigation leads with the proof of how it works and what it has produced, then the partner door, then who stands behind it. The end-client entry product lives on a dedicated, linkable page (Start) that a partner can send a client straight to.

Sitemap and information architecture for the refreshed maxxim.ai. Primary nav in the top band; the two conversion pages (Start and Contact) carry the CTAs; utility pages sit in the footer. The self-serve portal is shown as a roadmap item, not a page. The whole site ships as Astro on Cloudflare Pages, with the contact form served from apps.maxxim.ai.
                          maxxim.ai (HOME)
   the position, the proof in brief, two clear doors, the trust gap closed
                                  |
   +--------------+--------------+--------------+--------------+-------------+
   |              |              |              |              |             |
 HOW IT WORKS   WORK         FOR PARTNERS    ABOUT          START        CONTACT
 the gated 3D   cleared      the two-door    Jewell owns    book the     partner
 method +       proof:       model + the     the method;    $4,950       enquiry +
 Deepen; the    POTTSVILLE   community as    Clent + Raef   Growth       general
 80/20; Max,    (only        the moat        only; Paul    Diagnostic    enquiry
 Sal, Pip;      public       (FIX 3)         Clancy =      (end-client  (PRIMARY
 human at       case)        |               Client        entry CTA)    partner CTA)
 every gate     (FIX 4)      |               Partner       |             |
 |              |            |               (FIX 1)       |             |
 v              v            v               v             v             v
 +-- supports --+--- supports ---+--- supports --+         CONVERSION    CONVERSION
       all four primary pages feed the two              PAGES (no deep children)
       conversion pages: Start and Contact
                                  |
                          ---- FOOTER / UTILITY ----
                       Privacy    Terms    Contact
                                  |
   ROADMAP, NOT A PAGE: the end-user SELF-SERVE PORTAL is named on Home and
   How it works as the north star. It is NOT in the nav, NOT linked, NOT built.

   GLOBAL across every page above: "Joule" never appears; the method owner is
   JEWELL (FIX 2). Ownership is Clent + Raef only. Stack: Astro on Cloudflare
   Pages; contact form embedded from apps.maxxim.ai; images from assets.maxxim.ai.

Primary navigation (justified)

Secondary and utility pages

Rationale and what is deferred

The hierarchy follows the primary visitor's decision sequence, not the org chart: understand the method, see the proof, choose a door, check who is behind it, then act. Two doors are deliberately separated rather than merged, because a partner enquiry and an end-client booking are different commitments at different price points and must not compete on the same button. The self-serve portal is deferred to a roadmap mention only; it is named as the north star on Home and How it works and is never linked or built. A partner hub or dashboard (the logged-in community surface, the weekly table, the deal-share board, the directory) is referenced on For Partners as what a partner gets, but the hub itself is a Deploy or post-Deploy build behind authentication, extending the existing admin.maxxim.ai dashboard, not a public page in this IA. The read-only client portal and the assistant Ari are a partner-choice surface for end clients, not a public marketing page, and are not in this nav. A future resources or insights section is a phase-2 candidate, deferred until there is cleared content and capacity to maintain it.

3. User Flows

Two primary flows, one per front door, mapped to the personas in the Customer Profile. The partner-prospect flow is the priority because the partner is the front door now. The end-client flow is partner-mediated in most cases, but the page must also serve a direct end-client visitor and, above all, give a partner a clean link to close a client.

Primary user flows. Flow A is the partner-prospect path (Operator Owen) ending in a partner enquiry. Flow B is the end-client path (Director Diane, or a tradie or local SME) ending in a Growth Diagnostic booking. Both are short by design.
  FLOW A: PARTNER PROSPECT  (Operator Owen, the Capacity-Capped Client Partner)
  entry: founder network referral, the 3 July showcase invite, operator word of
         mouth, seeing the live Jewell partner site, direct/search for maxxim.ai
        |
        v
  [HOME] position + trust gap named -> [HOW IT WORKS] sees 80/20, Max/Sal/Pip in
  the Studios, the gates, the human sign-off -> [WORK] scrutinises POTTSVILLE, the
  cleared proof, launched and owned -> [FOR PARTNERS] the two-door model + the
  community as the moat + Jewell as the live pattern -> [CONTACT] partner enquiry
        |                                                            |
        |  critical path to optimise:                               v
        |  HOW IT WORKS -> WORK -> FOR PARTNERS -> CONTACT    *** PARTNER ENQUIRY ***
        +----- About consulted as a side-trip to verify ownership / who is behind it


  FLOW B: END CLIENT  (Director Diane, or a tradie / local SME; often partner-mediated)
  entry: a trusted PARTNER sends a direct link to START; local/vertical word of
         mouth; direct/search
        |
        v
  [START] the $4,950 Growth Diagnostic, credited, low risk -> (verifies via) [WORK]
  Pottsville, launched and owned -> back to [START] -> book / enquire
        |                                                            |
        |  critical path to optimise:                               v
        |  (partner link) -> START -> book          *** BOOK GROWTH DIAGNOSTIC ***
        +----- How it works consulted if the visitor wants to understand the method first

Flow A: Partner prospect (primary)

Flow B: End client (partner-mediated, also serves direct)

4. Page Briefs

The six priority pages, each detailed enough for a copywriter to start writing and a designer to start wireframing. Voice follows Brand Strategy and Copy Deck: direct, grounded, credible, calm, no em dashes, no exclamation marks, Australian English, claims sized to the proof, the human always the hero.

Page brief: Home

PurposeLand the position in seconds, name the trust gap, and route the two audiences to the right door. The partner is the lead; the end-client product is the clear secondary door.
Target personaPrimary: Operator Owen (partner). Secondary: a partner-mediated or direct end client.
Key content blocks1. Hero (the position plus the partner-first promise; candidate line "the engine behind the partner, not the name on the door"). 2. The trust gap named and answered in one line. 3. The 80/20 in brief (Max, Sal, and Pip run the repeatable 80 percent; you own the 20 percent clients pay for). 4. Cleared proof teaser (Pottsville, launched and owned) linking to Work. 5. Two doors block: For Partners and Start. 6. The community as the moat, one panel, with the live Jewell partner named as the worked example. 7. Roadmap line naming the self-serve portal as the north star. 8. Closing CTA band.
Primary CTABecome a partner (to For Partners, then Contact).
Secondary CTABook a Growth Diagnostic (to Start).
SEO targetcommercialisation engine for marketing partners; "grow agency-grade marketing without becoming an agency".
Fixes carriedFIX 2 (Jewell never Joule) applies in any method-owner mention.

Page brief: How it works

PurposeShow the engine to a sceptical operator: the gated 3D method, the 80/20 split, the three named specialists doing real production, and a named human signing off at every gate. This is where the trust gap starts to close.
Target personaOperator Owen, with Director Diane as a secondary reader who wants the method before committing budget.
Key content blocks1. Hero (the proven method, run by a human, at AI speed). 2. The 3D Process walk-through: Discover, Design, Deploy, then Deepen, with the gate at each boundary. 3. The engine made concrete: Max does the words in Cowork, Sal does the pixels in the Design Studio, Pip runs the Social Studio, shown as a legible system, not a black box. 4. The 80/20 explained plainly. 5. The human-at-every-gate accountability block, and how gating is mechanical (creative unlocks only as its briefs exist and a logo is locked). 6. What the end client receives: a complete strategy and launched assets they own outright, on their own domain, unlockable to hand-editable HTML. 7. Roadmap line naming the self-serve portal as the future second front door. 8. CTA band.
Primary CTABecome a partner (to For Partners).
Secondary CTASee the proof (to Work).
SEO targetgated 3D marketing process; AI marketing with human sign-off.
Fixes carriedFIX 2 (Jewell never Joule) wherever the method owner is named.

Page brief: Work

PurposeBe the proof surface. Carry Pottsville as the first and only public case study, demonstrating the full promise: gated process, launched site, client owns it outright on the same stack.
Target personaBoth layers: Owen scrutinising whether he can put his name on the output; Diane and end clients verifying the work is real and agency-grade.
Key content blocks1. Hero (proof, plainly stated). 2. Pottsville Acupuncture case study: the situation, the gated 3D run, the launched owned outcome, the client's own domain. 3. An unnamed multi-year track record line (the method has run with real clients for years through Jewell) without naming any uncleared client. 4. The ownership guarantee restated (the client owns the assets outright, hosted and unlockable to hand-editable HTML). 5. CTA band.
Primary CTABecome a partner (to For Partners).
Secondary CTABook a Growth Diagnostic (to Start).
SEO targetPottsville Acupuncture website case study; launched marketing assets the client owns.
Fixes carriedFIX 4 (add Pottsville; do not add BTC, OTR, Hidrive, or Jewell Tyres). FIX 2 globally. Jewell's own named results are not re-used here as Maxxim proof.

Page brief: For Partners

PurposeConvert the operator. Replace the old bespoke framing with the defined two-door model and present the community as the reason to join, not a perk. This page carries the strongest, most deliberate path on the site.
Target personaOperator Owen (license door, primary), Connector Carol (refer door), Specialist Sasha (specialist module, a sub-note of the license context).
Key content blocks1. Hero (license a proven method and run agency-grade growth under your own name). 2. The two doors, side by side: license to deliver, or refer for an optional finder's fee. Economics described in structure only, no numbers. 3. What a partner gives and gets (the membership compact), including that one named partner owns each client relationship, always. 4. The community as the moat: the weekly table, the cadence, shared deal flow, the partner directory, the annual offsite. 5. The founding cohort and the 3 July showcase as the near-term, genuine moment (run as a partner discovery and alignment session, not a demo). 6. The Jewell-as-live-exemplar line: Jewell runs the whole model on the same rails as any licensed partner, cited as the pattern to follow, with Jewell's own named results left under Jewell's banner. 7. Roadmap line: the partner hub extends the existing dashboard. 8. CTA band.
Primary CTAJoin the founding partner cohort (to Contact, partner enquiry).
Secondary CTASee how it works (to How it works) or See the proof (to Work).
SEO targetlicense a marketing method; marketing partner program; refer and earn marketing.
Fixes carriedFIX 3 (two-door model replaces bespoke framing; economics unquoted). FIX 2 globally. Economics illustrative and never stated as set; the fractional CMO model is not adopted as a Maxxim-brand fact.

Page brief: About

PurposeEstablish who owns and stands behind the method, accurately. Correct the ownership line and the Paul Clancy attribution.
Target personaOperator Owen verifying who is behind the engine before he commits; Diane and procurement readers checking accountability.
Key content blocks1. Hero (the people and the standard behind Maxxim). 2. Jewell as the method owner and the quality bar, and now also the first live partner running on the platform. 3. Ownership stated plainly: Maxxim is owned by Clent and Raef, two owners, no board. 4. The team and roles, with Paul Clancy described as Client Partner / business development, never co-founder. 5. The accountability principle (a human stands behind every output). 6. CTA band.
Primary CTABecome a partner (to For Partners).
Secondary CTAContact us (to Contact).
SEO targetabout Maxxim; the team behind the 3D Process.
Fixes carriedFIX 1 (Paul Clancy reframed as Client Partner, not co-founder; remove until confirmed if needed; ownership = Clent and Raef only). FIX 2 globally (the two "Joule" instances on this page are corrected).

Page brief: Start (end-client entry)

PurposeConvert the end-client front door: book the $4,950 Growth Diagnostic. Built so a partner can send a client straight here to close.
Target personaDirector Diane and the tradie or local SME (end client), usually arriving via a partner link; Procurement Pat as the public-sector overlay.
Key content blocks1. Hero (the Growth Diagnostic, your low-risk first step). 2. What it is and what you get. 3. The credit mechanic stated as the headline reassurance (your Diagnostic fee comes off your engagement). 4. The named-human-at-every-gate trust line. 5. Pottsville proof teaser linking to Work. 6. The booking or enquiry form, embedded from apps.maxxim.ai. 7. A short outcome-led FAQ.
Primary CTABook your Growth Diagnostic.
Secondary CTASee the proof (to Work) or Talk to us (to Contact).
SEO targetgrowth diagnostic; marketing discovery sprint; "$4,950 growth diagnostic".
Fixes carriedFIX 2 globally. Price anchor ($4,950) is real and may be stated; engagement-tier prices stay illustrative and are not quoted.

5. Content Requirements

Content types across the site, each marked as existing (needs correction in the refresh) or to be created. The defining constraint is proof clearance: only Pottsville is public.

Hero sections

Service and offer descriptions

Case studies and success stories

Testimonials

FAQs

Blog / resource categories

6. Conversion Strategy

Two front doors at two commitment levels, deliberately not competing on the same button. The conversion funnel below maps each stage to the page that carries it and the CTA that moves the visitor on.

Conversion funnel mapped to pages and CTAs. The partner funnel (left) is the primary path to a partner enquiry. The end-client funnel (right) is the path to a Growth Diagnostic booking. Trust signals (Pottsville, the gates, the named human, the named specialists) sit beside each conversion point.
            PARTNER FUNNEL (primary)        |    END-CLIENT FUNNEL (secondary)
                                            |
  AWARE   Home: position + trust gap named  |   Start (often via a partner link):
          CTA: Become a partner             |   the $4,950 Growth Diagnostic
            |                               |     |
  INTEREST How it works: 80/20, Max/Sal/Pip,|   Start: what it is + the credit
          the gates, the human sign-off     |   mechanic (fee comes off engagement)
          CTA: Become a partner             |     |
            |                               |     |
  EVALUATE Work: POTTSVILLE, cleared proof  |   Work: POTTSVILLE verifies it is real
          CTA: Become a partner             |   CTA: back to Start
            |                               |     |
  DECIDE   For Partners: two doors +        |   Start: booking form
          community as the moat             |     |
          CTA: Join the founding cohort     |     |
            |                               |     |
  CONVERT  Contact: PARTNER ENQUIRY  <======+======>  Start: BOOK GROWTH DIAGNOSTIC
          (primary conversion)              |   (secondary conversion)
            |                               |     |
  trust signals beside both points:        |   trust signals beside both points:
  Pottsville, the gates, Max/Sal/Pip, the  |   Pottsville, the named human, the
  named human, ownership, founding cohort  |   credit mechanic, ownership guarantee

7. Technical Requirements